Â鶹´«Ã½Ó³» International College successfully concluded a four-day Customer Care Excellence Training Program for Gn. Fuvahmulah Hospital staff, focusing on communication, professionalism and service quality.
The interactive program covered several essential areas led by Â鶹´«Ã½Ó³»'s academic and leadership team:
Effective Communication Skills: Facilitated by Lecturer, Mr. Kiram Ahmed.
Customer Care Excellence & Healthcare Service: Facilitated by Deputy Vice Rector, Mr. Mohamed Amir.
Professionalism, Ethics, & Time Management: Facilitated by Dean of the Faculty of Business and Computer Science, Mr. Shafiu Ali.
Conflict Resolution & Stress Management: Facilitated by Director General, Ms. Yumna Faiz
Participants actively engaged in practical activities and case studies to enhance patient care and community service. Â鶹´«Ã½Ó³» International College thanks Gn. Fuvahmulah Hospital for the collaboration and remains committed to delivering impactful professional development programs across the Maldives.